Manish Jha

Work

I started my career as a software engineer in 2015 and moved into product management soon after. Since then, I have worked across verticals including lending, insurance, SaaS and logistics. I have built AI products that bring NLP, computer vision, Graph RAG and compound-AI systems into enterprise workflows. As the tech landscape has evolved over the last few years with the explosion of AI, my experience as a PM building with the traditional ML stack has helped me consistently deliver reliable outcomes with non-deterministic technology. My understanding of the nuances of AI products helps me focus on the core job: empathize with the users, understand the problem, make the best product choice I can and work with the team to build something useful.

Selected work

Loopio

Senior Product Manager | October 2024 to July 2026

Worked on AI-native bid analysis, enterprise analytics and product insights for an RFP response-management platform.

  • Led the development of an AI-native copilot that turned multi-document bids into requirements, risks and win themes. It reduced average bid-analysis time from six hours to 30 minutes.
  • Shipped an enterprise-focused second version that drove 138% quarter-over-quarter growth in customer count, doubled user adoption and nearly tripled enterprise adoption and retention over six months.
  • Founded and led the Strategic Insights tribe with the charter to ship AI-native workflows and analytics capabilities at the company.
  • Shipped a prompt-based analytics capability for two large at-risk renewals. The resulting net reduction in forecast churn was equivalent to 8% of company-wide forecast churn ARR.
  • Shipped seven AI-powered insight and analytics releases covering more than 300 requests from over 30 customers representing $3.2M ARR.
  • Worked with engineering on RAG, dynamic prompts, multi-agent workflows, golden datasets and model evaluations.

DataMagic.ai

Co-founder and Product Manager | November 2023 to October 2024

Co-founded an early-stage Graph RAG onboarding copilot for distributed data teams.

  • Brought together documentation, repositories, Jira and Slack context for new data engineers and analysts.
  • Designed manager and Slack workflows that created personalised onboarding plans, delivered daily learning goals and answered questions using company context.
  • Owned product strategy, discovery, roadmap and go-to-market through alpha.
  • Defined the enterprise ICP through research with data leaders.
  • Secured design partnerships with three large UK enterprises.

Roadzen

Senior Product Manager | September 2021 to September 2022

Led Product Managers and product strategy across three squads working on vehicle assessment, insurance claims and document extraction.

  • Consolidated three overlapping products into one claims-processing platform.
  • Migrated every customer to the new platform and retired the legacy products, increasing product revenue by 35%.
  • Shipped a self-service app and SDK that guided users through quality-controlled photo and video capture for computer-vision-based vehicle assessment.
  • Reduced claim-settlement turnaround time by 90% and per-claim operating cost by 60%.
  • Led the product side of an APAC data partnership that increased model-retraining data twenty-fold and contributed to a 24% relative improvement in model accuracy.
  • Reduced claims-document processing cost by 40% using ML-based extraction and human correction.

Infrrd

Product Manager | February 2020 to September 2021

Joined as the company’s first Product Manager.

  • Established the product-development lifecycle.
  • Hired the first UX lead and helped bring design and UI development in-house.
  • Turned a document-processing API into a broader B2B SaaS platform with annotation, MLOps and analytics capabilities.
  • Created a seat-based revenue stream and increased platform ARR by 30%.
  • Reduced the seed set needed to configure a new document-extraction pipeline from hundreds of annotated documents to five.
  • Defined product metrics and used customer and usage insights to drive iterations that improved CSAT by 13%.

Infosys

Product Manager | March 2018 to January 2020

Built lending and logistics products for enterprise clients.

  • Digitised a legacy bank’s two-wheeler lending journey through a CRM product and increased loan conversion by 20%.
  • Built a Salesforce-powered logistics application that reduced partner-onboarding cost by 30% and fulfilment turnaround time by 55%.

Software Engineer | July 2015 to February 2018

  • Worked across analysis, solution design, engineering, testing and production delivery for enterprise financial-services software.
  • Co-led the delivery of a cheque-issuance system that consolidated 32 cheque types into seven.
  • The approved business case forecast minimum annual savings of $700,000.

How I work

I enjoy product problems where the technology is promising but the path to value is still unclear. I try to connect four things:

  1. a customer problem
  2. the capability and limits of the technology
  3. a workflow people will adopt
  4. a commercial reason for the product to exist

That has meant working across discovery, strategy, roadmaps, UX, APIs, data and model requirements, evaluation, delivery, go-to-market and enterprise adoption. I’m comfortable moving between conversations with customers, designers, engineers, data scientists, sales teams and company leadership.

In practice, especially in the last few years, this has meant searching wide for problem surfaces, going deep into promising workflows that were previously difficult to automate, assessing ROI and consistently testing the edge of frontier-model capabilities while working within the resource constraints of startups.

My AI product experience predates the current GenAI wave. It began with NLP and traditional machine learning, expanded into computer vision and human-in-the-loop systems and now includes Graph RAG, LLM and agentic workflows. I care less about attaching an AI label to a product and a lot more about whether the system is reliable, useful and worth adopting.

From people I’ve worked with

I had the privilege of working with Manish in his role as a Senior Product Manager. He demonstrated strong product leadership by successfully driving several features from initial concept through delivery. His clear vision, meticulous planning, and detailed requirements gave the team confidence and direction throughout the development process.

Manish was always approachable and provided valuable guidance whenever the team needed support. His highly appreciated feature demonstrations reflected his deep product understanding, preparation, and ability to communicate effectively. His collaborative leadership and commitment to excellence made a significant impact on both the team and the product. Thank you so much, Manish.

Hardik Patel
Colleague & SWE, Loopio
7 August 2026

Manish is a rock-solid product manager and strategic thinker. I worked with him on a very technical product that he helped provide a clear business value to our customers. In addition, he has shown, he can reach out and get buy-in from various stakeholders with solid customer empathy. I would highly recommend him for leadership positions and very complex products; you will quickly see the value of adding him to your team.

John Villwock
Manager & SVP Product, Infrrd
2 August 2021

As product management lead, Manish was outstanding at:

  • understanding market dynamics
  • building a buyer-centric view
  • understanding how to use emerging AI technology
  • translating that insight into a solution vision, concept, and roadmaps
  • communicating that solution to me and other execs
  • letting me debate and ask questions around his position

I found him to be a delight to work with, as did others around him. Manish gets my highest recommendation as a lead product manager for B2B tech solutions.

Mark Clark
Senior Colleague & Director Marketing, Infrrd
16 June 2021

View all of my recommendations on LinkedIn

Beyond the day job

I hold an MBA in Corporate Strategy and Brand Management from Lancaster University Management School and a B.Tech in Information Technology from WBUT. I have also been an Entrepreneur in Residence at Antler UK's day-zero founder residency, where I got to work with and learn from a cohort of early-stage founders selected from across the UK. I also advise founders and have been a mentor with Startupbootcamp Europe. I publish my thoughts, opinions and learnings as blog posts. Infrequently. You can find them in Writeups.

Outside work, I find my joy in food, written words and serendipitous conversations.

View my résumé LinkedIn Github Email me